Helping COOs Unlock Clarity, Confidence and Momentum with Automation & AI.
If you’re overwhelmed by where to start, unsure what’s possible, or struggling to get traction – I’ll help you simplify complexity, break the deadlock, and move the needle.
I work with senior operations leaders inside established companies who know automation and AI are needed, but are seeking inspiration for what’s possible and how to best apply it to their business.
Automation and AI: From Chaos to Clarity.
Simple examples, clear principles, and actionable insights for COOs in complex, established companies.
Progammes
These programmes are shaped by two decades of helping companies turn ambition into action. Each one is built to deliver fast traction, and can be tailored to fit your company’s goals, pace and complexity.
Automation Clarity 30
Get clarity and traction on automation and AI in 30 days.
Most COOs I speak with start with the same question: “Where do we begin?”
Over the course of 30 days, we work together to cut through the noise and define a focused roadmap for automation and AI. We map key parts of your business, uncover clear, low-risk automation opportunities, assess your readiness, select the right technology, and define a practical risk and communications plan that the whole team can get behind.
It’s your fast, structured way to go from uncertainty to a direction of travel – with clarity, confidence and momentum.
Insight-Ready
Lay the groundwork for becoming a data-driven organisation
Many companies are sitting on valuable data, but without a clear understanding of what they have, how to use it, or where to begin, progress stalls. Insight-Ready is designed to change that.
Together we’ll audit the data flowing through your business – from CRMs and finance systems to spreadsheets and overlooked silos. We’ll surface where the most valuable data lives, where quality issues exist, and how datasets could be connected to create richer insights.
We’ll then work with key stakeholders to identify the metrics that truly matter, and define what decision-ready reporting should look like for different roles across the company.
Whether you’re preparing for AI, tired of gut-feel decision-making, or simply want clearer visibility – Insight-Ready delivers a practical, phased roadmap to clean, connect, and activate your data.
Sheetless Ops
A smarter foundation for your operations that still feels familiar.
Excel is brilliant until it quietly becomes critical infrastructure. In some companies, it underpins everything from asset tracking and quoting to approvals and project management. But over time, this flexibility creates risk: no version control, no audit trail, no automation, and limited collaboration.
Sheetless Ops is a focused programme to help companies reduce their dependency on spreadsheets by introducing structured, low-code SaaS alternatives. These tools feel familiar to end users but offer far greater control, scalability, and automation potential.
Together we’ll assess how spreadsheets are currently being used, identify high-impact areas to transition, and deliver a practical, risk-managed roadmap for implementation – helping you build a more robust operational backbone.
Maintain the simplicity your team loves with the structure your business needs.
Legacy to Leverage
Unlock the hidden value in legacy systems and define a smarter path forward.
Legacy platforms often do more than just slow things down. They actively block automation, create integration headaches, and force your team into workarounds. But not every system needs to be scrapped. The key is knowing what to keep, what to evolve, and how to transition without disruption.
This programme helps you assess how well your current stack supports the needs of the business — especially around automation and AI. Together, we’ll identify the systems holding you back, challenge long-standing assumptions, and create a pragmatic roadmap that balances risk, cost, and opportunity.
A focused engagement to remove blockers, reclaim flexibility, and move confidently toward a modern, automation-ready stack.
Consulting & Advisory
Alongside my structured programmes, I offer flexible consultancy and advisory support tailored to your business, your pace, and your priorities. Whether you need a partner to drive complex change or a trusted advisor to keep things on track, I’ve got you covered.
Bespoke Consultancy
Tailored support to tackle the next layer of complexity.
Not every challenge fits inside a predefined programme — and often, the real opportunities emerge once the groundwork is in place.
My consultancy work is designed to pick up where structured programmes leave off, or to engage flexibly where you have a specific need, project, or constraint.
Whether it’s building out your automation roadmap, shaping a business case, reworking legacy systems, or unlocking value from underused data — we’ll define a scope that fits your business and work hands-on to deliver impact.
Advisory 360
Unlimited on-demand strategic input to help you stay on course.
Sometimes, you just need an experienced sounding board. Someone who knows the space, understands the pitfalls, and can give you confident direction without the fluff.
Advisory 360 is a flat-fee engagement that gives you flexible access to senior-level guidance. Book as many calls as you need, loop me in on planning, reviews, vendor discussions, or anything else where a second set of eyes could make the difference.
Think of it as a strategic partner in your corner helping you move faster, stay aligned, and avoid the common missteps that stall progress.
Articles
iPaaS – don’t do digital transformation without it
Should we sometimes aim to lose rather than gain?
Building a data strategy? Remember to focus on the metrics that matter
The myth of the ‘Citizen Developer’
If user personas are so important, then why don’t we make better use of them?
Should we think of ourselves as ‘integrators’, rather than ‘developers’?
Testimonials
